Terms of Service

1. Introduction

Welcome to MindSongz! By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our platform.

Service Description:
MindSongz allows users to create personalized music for loved ones based on the information they provide, such as the recipient’s name, qualities, memorable moments, and preferred music styles.

These Terms govern your use of our service and form a legally binding agreement between you (“User”) and MindSongz (“Company”).

2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use this service.
By using the service, you confirm that all information you provide is accurate, up-to-date, and lawful.

3. User Responsibilities

3.1 Information You Provide

To create personalized music, you may need to provide specific information about the intended recipient (e.g., name, memorable moments, preferences). By submitting this information:

  • You confirm that you have the legal right to provide such information.
  • You ensure that no sensitive personal data (e.g., health details, racial/ethnic data, political opinions) is shared without explicit consent.

3.2 Acceptable Use

You agree not to use our service for any illegal, harmful, or abusive purposes, including but not limited to:

  • Defaming or violating the privacy of the recipient.
  • Using offensive, discriminatory, or inappropriate language.

You are solely responsible for the content and data you submit for the creation of personalized music.

4. Intellectual Property

4.1 Ownership of Music

The personalized music created using our platform remains the intellectual property of MindSongz.
Upon full payment, you receive a non-exclusive, non-transferable license to use the personalized music for personal purposes.
Commercial use, reproduction, or distribution of the personalized music is prohibited unless explicitly authorized by MindSongz.

4.2 Copyright and Trademarks

All trademarks, logos, and content on the platform are owned by MindSongz and are protected under applicable copyright laws.

5. Data Protection and Privacy

We take data protection seriously and process your data in compliance with the General Data Protection Regulation (GDPR).

5.1 Data You Provide

The information you submit (e.g., name, memorable moments) will be processed solely for the purpose of creating personalized music.
Your data will not be shared with third parties unless necessary for providing our services (e.g., music production partners).

5.2 Data Retention

We store user data only as long as necessary for providing the service and as required by law.
You can request the deletion of your data at any time by contacting us at hello@mindsongz.com.

5.3 Rights Under GDPR

As a user, you have the right to:

  • Access the personal data we process about you.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing.
  • Lodge a complaint with a supervisory authority if you believe your data rights are violated.

For more details, refer to our Privacy Policy.

6. Payments and Refunds

6.1 Pricing

The prices for creating personalized music are displayed on our website or app.
All prices are inclusive of applicable VAT or other taxes unless stated otherwise.

6.2 Payments

Payments are processed securely via third-party providers (e.g., Stripe, PayPal).
You are responsible for providing accurate payment details.

6.3 Refund Policy

Due to the personalized nature of the product, we do not offer refunds unless:

  • The service is not delivered as described.
  • There is a technical error on our end.

To request a refund, contact us at hello@mindsongz.com with proof of purchase and the issue description.

7. Liability Disclaimer

MindSongz provides its services on an "as is" and "as available" basis.
We make no warranties about the completeness, reliability, or suitability of the personalized music for your specific purpose.
To the maximum extent permitted by law, MindSongz shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our service.

8. Termination

We reserve the right to suspend or terminate your access to the service if you violate these Terms.
Upon termination, your license to use any created music will also terminate, and any data you provided may be deleted unless required by law.

9. Modifications to Terms

We may update these Terms from time to time. Significant changes will be communicated via email or our website. Your continued use of the service after such updates constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of Germany. Any disputes will be resolved in the courts of Berlin, Germany, unless otherwise required by applicable consumer protection laws.

11. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Email: hello@mindsongz.com
Address: MindSongz GmbH, Berlin, Germany